Returns & Exchanges

At Flakes, we want you to glow with confidence in every purchase. If a product isn't the perfect fit for your skin, we offer a seamless 30-day return policy for all our beauty essentials.

1

Initiate Your Request

Log into your Flakes account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all safety seals and promotional inserts are included to prevent damage during transit.

3

Ship It Back

Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of generating the request.

4

Quality Check & Refund

Once our beauty experts inspect the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing